Brunel Office Supplies Limited


Privacy Notice for Website

Brunel Office Supplies Limited collects and uses your contact information as explained in this Privacy Notice.

You provide us with your name, email address, telephone number and postal address via telephone, email, meeting or the Brunel Office Supplies website.

Supply of Office Products

We need your contact information

  • to process and deliver your order;and

  • for administrative and financial business activities, such as reporting and the managing and processing of invoices.

We keep your contact information for 2 years from the last communication with you.

The only time we share your contact information with anyone else is when our logistics partner Vow Europe, deliver all or part of your order directly to you.For more information about Vow Europe see their Privacy Notice.

We use PulseOffice from Heart Systems Ltd as our back office system and Sage 50 for invoicing and accounts. For more information about them please see the Heart Systems Ltd Privacy Notice and Sage's Privacy Noticerespectively.


To ensure you are aware of the latest offers on other office products and services we use your email address to send you an e-newsletter. You will have provided this when you placed an order or when you signed up to receive the newsletter on our website.

You may unsubscribe at any point by clicking on the Unsubscribe link that is at the bottom of every newsletter email.

We keep your email address for the purpose of sending you the e-newsletter until you unsubscribe or otherwise let us know that you do not wish to receive the e-newsletter. At this point we will mark your email address in our mailing system accordingly.

Online Account

If you have a login to the online storewe also store the username and password you use to accessthe store along with your contact details.

Should you wish to deactivate your account please let us know via one of the mechanisms detailed on the Contact Us page on our website.

We use PulseStore from Heart Systems Ltd to provide this functionality. For more information please see the Heart Systems Ltd Privacy Notice.

Other Information You Should Know

We do not transferyour personal data outside of the UK. Nor do we sell or rent it to anyone.

We may be required to share your personal details for a legal obligation we have to comply with, or in order to protect your vital interests or the vital interests of another individual.

Your Rights

If you have a number of rights regarding the personal information we collect and use:

  • to find out the details of what contact information we currently hold for you;

  • to have inaccurate personal data corrected;

  • to require that we delete your personal data;

  • if you have previously ordered from us, as we send you our newsletter based on our legitimate interests you have the right to object to our processing of your information for this purpose.

Full details of your rights are on the ICO website. You may exercise any of your rights in relation to your personal data by contacting us as detailed below.

Should you think that we have not addressed your requests or have concerns about how we handle your information, you also have the right to lodge a complaint with the Information Commissioner’s Office as detailed on their website.

Our Details

Brunel Office Supplies’, company number 0331404, registered office is 1 Market Hill, Calne, Wiltshire, SN11 0BT. You may contact us with any questions or requests you have:

  • By Post

Unit 101 Basepoint Centre

Rivermead Drive




  • By Telephone: 01793 538710

  • By Email:

Updates to this Privacy Notice

This Privacy Notice was last updated June 2018.

Should we make any substantial changes to this Privacy Notice we will let you know in the newsletter.